Responsible gambling

Responsible Gaming at Crockfords Casino

At Crockfords Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gaming is a key aspect of online gaming, and we're dedicated to helping you play within your limits.

Reality Check Reminders

To ensure you stay in control of your gaming session, we provide regular reality check reminders:

Time spent on the platform displayed during play
Pop-up notifications showing session duration every 30 minutes
Wins/losses displayed in real-time

Deposit Limits

To prevent excessive spending, we allow you to set deposit limits. You can do this by following these simple steps:

Log-in to your account and go to the "Restrictions" section.
Click on "Manage Deposit Limits."
Enter your desired limit (daily, weekly, or monthly) and confirm.

Self-Exclusion

If you feel that you need a break from gaming, we offer self-exclusion options:

Minimum duration: 6 months
Maximum duration: Lifetime ban

To activate self-exclusion, please follow these steps:

Log-in to your account and go to the "Restrictions" section.
Click on "Self-Exclusion."
Select your desired duration (minimum 6 months) and confirm.

Cool-Off Period

If you're feeling overwhelmed or want a break from gaming, we offer a cool-off period:

Voluntary pause on account
Reactivates automatically after 24 hours unless extended

To activate the cool-off period, please follow these steps:

Log-in to your account and go to the "Restrictions" section.
Click on "Cool-Off Period."
Confirm that you want to activate the cool-off period.

Support Resources

We're committed to helping you maintain a healthy relationship with gaming. If you need support or guidance, please explore our resources:

BeGambleAware: Independent UK-based charity providing information and resources
GamCare: National problem gambling support service offering free helplines, live chat, and counseling referrals
Gamblers Anonymous: Peer-support groups across the UK

Responsible Gaming Tools

To help you stay in control of your gaming experience, we offer a range of responsible gaming tools:

Loss Limits: Maximum loss threshold per day/week/month
Session Time Limits: Customizable auto-logout timer
Reality Check Reminders: Regular pop-up notifications showing session duration and wins/losses

We're Here to Help

If you have any questions or concerns about our Responsible Gaming policies, please don't hesitate to contact us. We're here to help you maintain a safe and enjoyable gaming experience.

Remember, gaming should be fun! If you need support or guidance at any point during your session, please don't hesitate to reach out.